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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Brumfield

February 26, 2026

5  out of  5
rating by John Brumfield
"Caleb was awesome to work with. He looked through my existing policies for auto and home and presented the best deal that fit my needs. When he looked through my existing policy, he was able to explain in further detail what my policy covered, which I was not aware of many things on there. He was quick to respond and very informative along the way, answering any questions I had, even though most of the questions were answered before they were asked."
We responded:
"Thank you for taking the time to post this review John! These stories help other potential customer's make their decision and choose the right team, so again, thank you. Caleb has been a great asset to our team and continues to deliver accurate, friendly and effective service to all of our new customer's. We look forward to protecting you and your family for many years to come John."
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Kathrina P (Kat)

February 25, 2026

5  out of  5
rating by Kathrina P (Kat)
"I’ve been with State Farm Insurance for several years, and they’ve truly been the best insurance company I’ve worked with. My agent, Cody McCown is located at 4714 FM 1488 Suite 404, The Woodlands, Texas 77384. I have both my home and auto insurance through them and have always received excellent service. I'd like to add that Miriam Howard deserves special recognition, she has helped me countless times, even with the smallest questions. Not only that, but I can admit, I don’t always understand the insurance lingo and can get a bit frustrated, but that spunky Miriam, always comes through with patience and kindness. At the same time, she matches my vibe, love that! Of course, I get promises of lower insurance, but I don't plan on leaving for a 6 month or year promise then they double it. No, thanks! Call Cody's office, they are a great team!"
We responded:
"Thank you so so so very much for taking the time to give us such an amazing review Kat! We are so glad you are here with us and that you've given us the opportunity to protect you and your family! Miriam was very happy to work with you and expressed to all of us how easy and pleasurable it was to work with you. We look forward to many years of protecting your Auto insurance and your Homeowners insurance. "
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Kim Griffith

February 23, 2026

5  out of  5
rating by Kim Griffith
"We have trusted Cody McCown’s office as our insurance agency for over five years, and they have been consistently professional, kind, and attentive to exactly what our family and business need. Miriam is especially wonderful. She always takes a moment to ask about my day, offers encouragement, and answers my questions with clear, knowledgeable guidance. Before finding this office I moved between several agencies and companies, but the level of customer care here along with competitive rates is why I have stayed. I truly appreciate the personal service and highly recommend this agency."
We responded:
"That really means the world to us Kim! Aside from truly wanting to protect people properly from the unexpected, we really do focus on making life easier for our customers. And Miriam leads that narrative with a desire to give every person she speaks to daily, a helpful hand, a warm heart and a calm voice. My team thanks you so much for this review and this helps others find us so we can give them the same experience. We look forward to many years of protection for you and your family. Thank you for trusting us with your auto insurance, renters' insurance and umbrella insurance. "
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Emily Dow

February 17, 2026

5  out of  5
rating by Emily Dow
"I can’t say enough good things about Cody McCown State Farm! I recently switched over, getting auto and renters insurance. The entire experience was incredibly easy and straightforward. Best of all, I ended up saving hundreds of dollars and significantly improved my coverage. I worked directly with Caleb Schmidt, and he was fantastic! He’s very personable, knowledgeable, and easy to talk to, and he took the time to explain everything in plain language instead of rushing me through decisions. I felt confident that I was getting the right coverage for my situation, not just a quick quote. He was incredibly patient and understanding of our needs and budget, and helped us find exactly what fit our needs! If you’re looking for a State Farm agent who actually cares, explains your options clearly, and helps you save money and improve coverage for auto, renters, and life insurance, I highly recommend Cody McCown State Farm, and ask for Caleb Schmidt!"
We responded:
"WOW! What a fantastic review Emily. Thank you do much for taking to the time to share your experience with us. Caleb is quickly becoming a staple of this Agency using his knowledge and patience to protect customers by providing them with the right coverage for their situation. We look forward to many years of being your insurance advisor and protecting you and your family by providing excellent auto insurance and renters insurance. "
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Josh Metcalf

February 4, 2026

5  out of  5
rating by Josh Metcalf
"Talked with Caleb Schmidt today, super nice guy, very patient with my questions, sent me a few quote options for both home and auto (and bundled). Really appreciate it Caleb!"
We responded:
"Thank you for the review, Josh. Yes, Caleb is one of our newer Team Members and is doing a fantastic job at learning his craft and specializing in matching coverage to his customers' needs. He has excellent processes and is looking forward to protecting many folks like you. We appreciate the opportunity to earn your business and hopefully can provide insurance for your Auto and Home and life. "
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Will

February 4, 2026

5  out of  5
rating by Will
"I bundled auto, renters, and life insurance here and it was a very smooth process! My rates were cut down and I got all my questions answered. They got me everything I needed! I had Caleb Schmidt helping me and he was there when I needed him through every step of the process! Glad to be in the neighborhood!"
We responded:
"Welcome to the family and the hood Will! Caleb really enjoyed speaking with you and protecting you and your future. We all feel much better about your insurance protection now that you're here with us. Thank you fo4r the opportunity to earn your business and we look forward to many years of protecting you by providing excellent Auto insurance, renters insurance and life insurance. "
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Kendra Park

February 3, 2026

5  out of  5
rating by Kendra Park
"I’ve been with State Farm for over 50 years. When my husband and I moved to The Woodlands we looked for a new agent and found Cody McCown. He and Miriam have been SO incredibly helpful through my trials and tribulations after my husband’s death trying to navigate all I needed to carry on. Then, unfortunately, I had to make a claim on my new truck. I did not want to navigate those waters myself. Again, no worries. Though things got a little confusing for a while, Cody and Miriam got things straightened out for me. I am most grateful! It’s nice to know I can call on them whenever necessary."
We responded:
"Thank you so much for the kind words, Mrs. Park. We appreciate your business and your patience. We strive to be the very best we can be every day and like State Farm, be there for our customers when the unexpected happens. We look forward to many more years working together."
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Deborah Hollingshead

January 15, 2026

5  out of  5
rating by Deborah Hollingshead
"Cody McCown's team is great to work with. They are always polite and answer all my questions. Plus, the prices are the best I've had. I highly recommend this firm!"
We responded:
"Thank you for the great review, Deborah! We do strive every day to have the best customer service and with the help of our awesome Service Team, we feel we have achieved that and these reviews validate that for us. Thank you for your years of loyalty and we look forward to many more to come. "
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Gladys Householder

January 6, 2026

5  out of  5
rating by Gladys Householder
"The level of service at State Farm Cody McCown Group was outstanding from the very beginning. Cody and his team are very knowledgeable, professional, and truly take the time to make things easier for me. The staff is incredibly helpful and responsive, making the entire process smooth and stress free. If you are looking for an insurance agency that genuinely cares about its clients and delivers great service, I highly recommend State Farm - Cody McCown. A great team you can trust!"
We responded:
"You are awesome Gladys! thank you very much for the review and we feel the same about you. You have trusted me and my team for many, many years to protect you and your family with your Car insurance, your Homeowner's insurance and most importantly, your Life insurance and we do not take that lightly. We appreciate the trust and look forward to any more years to come. "
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Bee kind

January 5, 2026

5  out of  5
rating by Bee kind
"We have been with Cody McCown State Farm Agency for many years. He and his office personnel have been there for us every time we have needed them for anything. They are very professional and take care of all out needs. I would highly recommend them for all your insurance needs."
We responded:
"Thank you so much for the wonderful review. These honest reviews really help shoppers decide who they choose to protect them and their families. Thank you for helping us grow our business!"
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Lauren Bradley

December 23, 2025

5  out of  5
rating by Lauren Bradley
"Updating- we have been with Cody’s State Farm office for several years now. The team works quickly and efficiently. We truly appreciate their partnership. Caroline and Miriam have been great to work with. She got us great rates and worked seamlessly with our mortgage company."
We responded:
"Thank you for the review, Lauren. Yes, Carline is great, I think we'll keep her around, LOL!"
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Reid Mosis

November 26, 2025

5  out of  5
rating by Reid Mosis
"Caroline got me a great deal and was a pleasure to work with. She’s awesome and I recommend working with her. I even followed her over to State Farm"
We responded:
"Thanks Reid. Yes, we ALL feel that Caroline is a Superstar and is such a great leader in our Agency. She works so hard to take care of her customers and really gives 100% everyday! Thank you for trusting us with your Auto Insurance, Renters Insurance and Health Insurance. "
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Kevin Strachan

November 25, 2025

5  out of  5
rating by Kevin Strachan
"Cody and his office staff have always been extremely helpful and responsive. I appreciate the yearly review of my policies and their recommendations for any tweaks. He has been my agent since 2017."
We responded:
"Hey Kevin, thank you so much for the review. A lot of our new customers say they switch to us because of these wonderful reviews, so thank you for taking the time. We always enjoy reviewing your policies with you as you always have any information we need and are extremely diligent with your records, which makes our job easy. We look forward to many more years of protecting you and your family's Auto Insurance, Home Insurance and Business Insurance."
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Jen A

November 25, 2025

5  out of  5
rating by Jen A
"Miriam has always been quick to respond and provided exceptional service. I’ve been with them for nearly 8 years with just a small break between because pricing is great and service is even better."
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Jodi Slaughter

November 19, 2025

5  out of  5
rating by Jodi Slaughter
"I am a brand new customer, but honestly I have never had such a helpful compassionate experience when it comes to getting an insurance policy. Ashlee was flexible, available when I needed her, and helped me out tremendously with a policy after having a terrible experience with another carrier. I look forward to working with her moving forward, and I am confident that she will take care with my policy and especially my hard earned money. Thank you Ashlee!!!"
We responded:
"Welcome to the fam Jodi! Ashlee is amazing, isn't she? You described her to a T. She is all of those things to all of her customers and us here at CMSF. Her caring nature and eagerness to protect more families in more ways is apparent in her actions. We look forward to protecting you and making sure your Auto insurance, home insurance and life insurance always does EXACTLY what it's intended to do. "
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Don Heller

November 17, 2025

5  out of  5
rating by Don Heller
"They went to work for us when we ran into some difficulty on renewal and have shown real customer care. Something rare in this day of technology"
We responded:
"Thank you, Mr. Don. Nothing gets by Mrs. Miriam. If she thinks there's a shot, she's a dog with a bone and then she'll get me involved. And the problem is either resolved, or I get a call from HR. LOL! It was truly a please to help a great customer who has been so loyal to the Farm for so long. Thank you for trusting us to take care of you, my friend. "
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Jess Ford

November 7, 2025

5  out of  5
rating by Jess Ford
"I joined this group as a client when my family moved to Houston in 2016. Cody has a great staff and this is probably the best agency I have ever worked with. I had an accident recently and they were so amazingly helpful with the process since the at fault driver was uninsured."
We responded:
"Thank you Jess! You have been an awesome customer and have taken our advice along the way. We enjoy protecting you and your family and providing Auto & Homeowners insurance at the best price possible."
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Brandon Bowles

November 6, 2025

5  out of  5
rating by Brandon Bowles
"Ashlee was excellent help and answered all of the questions I asked and gave me a better outlook on the policy I was signing up for"
We responded:
"Hey Brandon, thank you so much for the review. Ashlee is an amazing insurance advisor that really spends a lot of time with her customers to make sure they are protected properly. We are all very excited with the current auto coverage you now have and feel that is best for you and your family and we're even more excited about your new Life Insurance policy you put in place to truly protect and provide for your daughter. We look forward to having you as part of our family for many years. "
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Ben King

November 4, 2025

5  out of  5
rating by Ben King
"I highly recommend State Farm and Caroline Fritsch. Caroline was easy to work with, responsive, and secured a rate for my home and auto insurance that will save me over $200 per month! Getting insurance quotes can be a hassle, but Caroline made it easy for me to make the switch to State Farm. I couldn’t be more impressed with her and her team!"
We responded:
"BOOM!!!! Love hearing that, Ben. It is a win for us anytime we gain a new customer but to provide better coverage, better service and a better price is the Insurance Hat Trick! We look forward to protecting you and your family through your car insurance and home insurance for many years to come. "
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Clayton Mykytiw

October 31, 2025

5  out of  5
rating by Clayton Mykytiw
"We have enjoyed a large and long-term account with Cody's office, both personal and business. Cody's team is extremely responsive and efficient. Occasionally, even after regular business hours, as required. Specific shoutout to Miriam Howard who has been our account manager from the beginning. We look forward to a continued mutually beneficial relationship for years to come."
We responded:
"Thank you so much for taking time to post a review Clayton. We know how busy you are with your very successful business and a young family; that doesn't go unnoticed. We have also really enjoyed providing Commercial Insurance for your growing business and protecting your day-to-day operations. And we look forward to many, many more years of us protecting your family by continuing to stay on top of the life changes and adjusting your Auto insurance, Homeowners Insurance, Rental Home insurance, side by side insurance, travel trailer insurance, ATV insurance and Umbrella insurance. "
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Gary Eubank

October 31, 2025

5  out of  5
rating by Gary Eubank
"Miriam is always very helpful in meeting your needs. She is kind and professional. Thanks Cody for everything!"
We responded:
"Thank you, Gary, and yes, I have a very special team that is extremely diligent and attentive to the needs of our customers. And that all begins with Miriam leading the way. I can promise you that this Agency would not look the same without her; she's been a Godsend these last 5+ years. "
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greg hendon

October 29, 2025

5  out of  5
rating by greg hendon
"Always friendly, informed and professional! Been with them for years. I highly recommend."
We responded:
"Thank you, Greg. We appreciate you taking the time for these kind words. We enjoyed protecting you and your family with auto insurance, homeowners insurance and life insurance for the last 10 years and look forward to doing it for another 10 more. "
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James Mofley

October 28, 2025

5  out of  5
rating by James Mofley
"I was impressed with the efficient handling of purchasing my auto and renters insurance. Caroline was very professional and helpful. The rate she quoted was one-half of what I was paying with another insurance group. I am very pleased with the outcome."
We responded:
"Thank you for the message, James. Caroline really enjoyed working with you as well. We believe you are with a much better company, providing you with much better coverage at a much better price. We look forward to providing excellent Auto insurance and homeowners insurance as well as protecting you for many years to come. "
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deanna edwards

October 22, 2025

5  out of  5
rating by deanna edwards
"Caroline Fritsch was so helpful and kind when it came to switching from my old insurance to State Farm. Also answered all my questions when it came to something I couldn’t understand. I would for sure recommend this agency!"
We responded:
"Congrats Deanna on the decision to take care of your beautiful new baby by protecting the both of you with a Life Insurance policy! This is by far the most thoughtful and responsible thing you can do for the both of you. We are so excited for ya'll and look forward to many years of this working relationship as well as protecting you both from the unexpected. "
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Randy Ingram

October 20, 2025

5  out of  5
rating by Randy Ingram
"I am glad I switched my insurance coverage over to this agency. Caroline Fritsch has been very helpful in getting the insurance coverage I needed."
We responded:
"Thank you for the review, Randy, this really helps Caroline, my Agency and the rest of team so much. These reviews are such a great way for people to hear how amazing Caroline and my team are here at CMSF! Call Caroline today for your auto insurance, homeowners insurance, life insurance and health insurance needs. "